Accessibility is the word used to describe whether a product such as a website can be used by people of all abilities and disabilities.
The accessibility options are in the top right hand corner of the website. You can change the font size or background colour here.
If English is not your first language, there is also a language bar where you can change the language of the site.
You can change the text size on the website by selecting from the accessibility options in the top right hand corner.
On a phone or tablet
The accessibility settings of your own device will allow you to change the basic text size for all websites that you visit. Look in your device settings for the correct options.
You can also tap or pinch/pull the screen to zoom in to any part of a Birmingham Connect to Support page.
On a desktop or laptop computer
Pressing the 'Ctrl' and '+' keys together increases the text size of your browser. You can keep pressing 'Ctrl' and '+' multiple times to keep increasing the text size.
Pressing the 'Ctrl' and '-' keys together will reduce the text size.
Press 'Ctrl' and '0' (zero) keys together to reset the text size back to your browser default.
The user guidance for your own browser will be the best place to learn about the tools and options your browser has.
In general, your browser will be made up of the following basic tools:
The address bar tells you the unique location (or address) of the website and web page you are currently looking at.
You can type website addresses directly into this bar.
Back and forward buttons
Your browser will have some arrow shaped buttons, often in the top left near the address bar.
These buttons let you move backward and forward between pages you have already visited.
When you open pages, your browser will display a button with a cross in it. This button lets you close the particular tab.
If you only have one tab open, pressing this button will often close the browser.
If you find that you cannot access any of our content, please let us know using the 'Feedback' button at the bottom of the page.
While every care has been taken in the compilation of this information, neither Birmingham City Council or Public Consulting Group will be held responsible for any loss, damage or inconvenience caused as a result of using the site and any inaccuracies/errors within these pages.