Domestic Abuse Support Services

The information on this page details the support available for those who are, or are at risk of, suffering domestic abuse. Hyperlinks have been included to the BCC website, which contains additional information.

 

Key Birmingham Helplines

For Women: BSWAID (Birmingham & Solihull Women’s Aid) Helpline 0808 800 0028, Monday - Friday 9.30am - 5pm. 

For Men: Trident Reach Helpline 0800 111 4223, Monday - Friday 9am - 5pm. 

For LGBT+: Birmingham LGBT Helpline 0121 643 0821, Monday - Friday 10am - 9pm and Saturdays 11:30am - 7pm.

The Domestic Abuse (DA) Hub is a comprehensive advice, information and guidance service, delivered by Birmingham and Solihull Women’s Aid, which provides access to a range of support across the city for all survivors of domestic abuse, and can also advise friends, family members and professionals. The in-person drop-in service offers a safe space, with a specialist multi-disciplinary team, delivering support by women, for women and children suffering domestic abuse. 

The DA Hub offers holistic, early-intervention support, helping women navigate services from initial helpline contact through to drop-in advice and onward referral into specialist support, both short and long-term. The DA Hub focuses on prevention and reducing escalation, providing practical and safety-focused assistance including welfare benefits advice, debt management, risk assessment, safety planning and support to meet a wide range of individual needs.

Support from the DA Hub is trauma-informed and survivor-centred, seeking to prevent escalation of risk and support long-term recovery.

 

The DA Hub can be accessed via:

  • Telephone Helpline: 0808 800 0028 - 9.30am to 5pm Monday to Friday
  • Online webchat at www.bswaid.org - 10am to 4pm Monday to Friday

Women-only drop-in sessions are also available at the Theresa Stewart Women’s Centre, Bank House, 36 Bristol Street, Birmingham B5 7AA for the following times:-

  •         Monday and Tuesday 10am to 4pm
  •         Wednesday 1pm to 4pm
  •     Thursday and Friday 10am to 4pm.

The Domestic Abuse Lead Worker Service provides 12 months specialist support to survivors in the community, helping them to navigate their options, recover, and rebuild their lives.

Citizens are engaged with all aspects of support planning and service navigation covering:

  • Safety planning including
  • Sustaining stable accommodation
  • Health and wellbeing support including
  • Economic Wellbeing including
  • Community engagement to reduce isolation and build support networks

Lead Worker Support Contact Information

The services are available for survivors living in the community.

For Women: BSWAID (Birmingham & Solihull Women’s Aid) Helpline 0808 800 0028, Monday - Friday 9.30am - 5pm. 

For Men and Women: Trident Reach Helpline 0800 111 4223, Monday - Friday 9am - 5pm. 

The Birmingham City Council Domestic Abuse webpage is a starting point for anyone needing help or information about domestic abuse. It explains what domestic abuse is, how to get help quickly if someone is in danger, and where to find local support.

For more information, you can visit the page using the following link - https://www.birmingham.gov.uk/domesticabuse

 

Safe Accommodation

Women only refuge support via the Domestic Abuse Hub 

Dispersed accommodation for survivors of domestic abuse of all genders, including those with children:

 

Support for Survivors in the Community

Birmingham City Council runs a Domestic Abuse Community Grants Programme that funds local organisations to provide vital, specialist and culturally appropriate support to people affected by domestic abuse within local communities.

The organisations funded through this programme deliver a wide range of services; the support outlined below highlights some of the key activities funded through the programme but is not an exhaustive list of all services provided by these organisations.

 

Last updated: 14/08/2026

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