Helpline (tel 0333 006 9711) Mon, Tues, Thurs & Fri: 8.45am – 5pm; Weds 8.45am - 6.45pm

Information & Advice for those unpaid carers who are caring for a loved one or a friend.  Holistic information and advice service on all issues relating to caring.  Registration of carers on behalf of Birmingham City Council.  Statutory carers assessments for anyone caring in an unpaid capacity for a Birmingham resident.  Wellbeing payments to help carers meet unmet needs.  Access to Carers Card for discounts and training opportunities for carers.  Access to Ageing Better support and funding for groups of older carers.  A new service supporting carers of people with dementia.  Telephone advice service on any aspect of caring.  They also support carers with Statutory Carers Assessments - these are a telephone based assessment taking 1 hour + to complete, you need to book an appointment for these.