The team provides personalised information and guidance on a wide range of issues, including:

• Benefit checks to ensure you are receiving your full entitlements.
• Support with applications for Blue Badges, bus passes, and other benefit‑related schemes.
• Wellbeing assessments to help identify additional support needs.
• Help to find social groups and local activities to stay connected.
• Guidance on accessing other suitable services that may benefit you.

• The team are trained as Approved Assessors A trained OT assessor is a Trusted Assessor who has completed accredited training to carry out basic, non‑complex functional assessments that support independent living.

Drop‑In Advice Sessions

The service operates several community-based drop‑in sessions each week, making it easy for people to access support locally:

These sessions allow individuals to drop in without an appointment and receive face‑to‑face guidance from knowledgeable staff.

For more information or advice, the helpline is available:

Tel: 0121 362 3650

info@ageconnectswm.org.uk