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Trident Reach - Homeless Services
Trident Reach's specialist Homeless Services help people break the cycle of homelessness by supporting them to become independent and to safeguard themselves from future risk.
We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.
We offer a programme of support tailored to meet people’s individual needs, including emergency beds, supported housing, employment and skills training, and wrap-around support for complex needs.
We work with our customers to build the skills and resilience that can help prevent homelessness.
Trident Reach activates SWEP (severe weather emergency protocol) or CWP (cold weather provision) on behalf of Birmingham City Council. It is activated whenever there is a yellow weather warning in place from the MET office or whenever temperatures have a real feel of zero degrees or below. These criteria go beyond the Homeless Link guidance as it uses real feel temperatures.
If you are rough sleeping when SWEP is activated, let the team know through StreetLink , and one of our dedicated outreach workers will make contact with you, or alternatively seek advice from Birmingham City Council.
If you are a member of the public and you see or know someone who you think is sleeping rough, you should make a referral via StreetLink. The first time you use this website/app, you will need to create an account. This takes approximately 30 seconds and is easy to use. The referral will be sent to Trident Reach’s Rough Sleeper Outreach Team, who will try and find the rough sleeper and provide them with shelter. The team will make more than one attempt to reach them, and you will be kept updated via StreetLink.
If there is someone with an immediate risk to life, 999 should be called. StreetLink is not an emergency service.
https://tridentgroup.org.uk/care-support/homeless-services
https://tridentgroup.org.uk/care-support/homeless-services/severe-weather-emergency-protocol
Updated: July 2024