Help in the Community

Help in the community

Before contacting Occupational Therapy, please take a look at the list of services below. These may help you find support and advice you can use straight away.

If you are already awaiting a home visit from an Occupational Therapist, the information may also support your safety and independence while you wait.

Click on each of the headings below to see the services and support available. 

Falls at home can be are a major reason for older people lose their independence, and the consequences can result in emergency hospital admissions as well as a need for long-term care. There are several support offers to help you. 

  • Preventing Falls at home page covers common reasons for falls and ways to avoid them, 
  • The NHS offers a Falls and Fracture Prevention Service offers helpful advice and support to reduce your risk. 

Occupational Therapists are not able to prescribe walking aids.

If you can leave your home, you can attend a physiotherapy clinic. Visit the MSK Physiotherapy Service for more information - a service provided by Birmingham Community NHS Health Trust.

If you're unable to leave your home, please speak to your GP, who can refer you to the community physiotherapy team.

We’re unable to provide low-cost items like kitchen aids, but we’re happy to guide you on where to purchase them during your assessment. Alternatively, you can visit the Connect to Support Equipment House webpage for ideas and links to buy helpful products.

You can also self-purchase items from Medequip, the community equipment providers jointly commissioned contracted by Birmingham Community NHS Trust and Birmingham City Council. 

PLEASE NOTE: The Occupational Therapy service cannot provide the following:

  • standard furniture including beds and chairs,
  • incontinence products i.e. urine bottles,
  • foot stools.

The community district nurse team can assist with a range of issues including:

  • dressings and wound care, leg ulcerations and tissue viability (including aftercare of surgical wounds),
  • continence assessment,
  • catheter care,
  • stoma care,
  • palliative care,
  • medication and prescribing,
  • administration of medicines.

More information can be found on the Birmingham Community NHS Trust website . If you are already known to the team then you can call: 0300 555 1919.

If it is a new referral then please contact your GP who can do this for you.

The Community Directory on Connect to Support has over 2000 local and community groups, events and sessions, spread across Birmingham. These are free to access and there to help support people.

You can search the directory by location using a postcode or using a key word – or both.

The Community Directory is kept up to date through our Neighbourhood Network Scheme (NNS) teams. These are our contracted community partners across the city and if you want to get involved in working with a local group, they can help you make contact.

West Midlands Fire Service (WMFS) provide Safe and Well visits free-of-charge to households in the West Midlands area where fire risk is identified.

Safe and Well visits aim to improve fire safety in the home and offer security advice.

WMFS personnel will visit the home to check there are no immediate fire hazards, and fit smoke alarms and other specialist equipment where these are needed.

There is more information and how to contact West Midlands Fire Service on the Safe and Well Checks page on Connect to Support

Below are a list of charities and organisations that can offer you support. This is not an exhaustive list. A list of community based resources can be found through the Connect to Support Community Directory. 

Dementia Support
Visual and Hearing impairment
  • Focus Birmingham - sight loss and complex needs charity
  • Sense TouchBase Pears - support for disabled people, including complex needs
  • BID Services - charity that supports those who are D/deaf, hard of hearing, sight impaired, deafblind or have other disabilities
Learning Disabilities / Autism
Palliative and Cancer Support
Other Condition Specific Support 
Social Work Support

You can ask for an assessment by a social worker by:

Last updated: 01/12/2025

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